Resumo de One Night @ The Call Centre

One Night @ the Call Center or ON@CC is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call Center employees working in Connexions call center in the Delhi suburb of Gurgaon in Haryana. It is filled with a lot of drama with unpleasant things happening to all of the leading characters. The story takes a dramatic and decisive turn when they get a phone call from God.This is the second best-selling novel from the award winning authorThe story begins with a train journey from Kanpur to Delhi, During the journey, the author meets a very beautiful girl. The girl offers to tell the author a story on the condition that he has to make it into his second book. After a lot of hesitation, the author agrees.Claimed to be based on a true story, the author chooses a person named Shyam Mehra (alias Sam Marcy) as the protagonist, who is one among the six call center employees featuring in the novel. The remaining are Esha Singh (Eliza Singer), Radhika Jha (Regina Jones), Varun "Vroom" Malhotra (Victor Mell), Priyanka and Military Uncle. All of them belong to the same team and their manager is a person named Subhash Bakshi, who is a very cunning and negative characterCharacters ShyamShyam alias Sam Marcy is the protagonist and the narrator of the story.He lives in Gurgaon, Haryana with his parents. He is portrayed as a very ordinary person, someone who can be easily related with. He used to have girlfriend called Priyanka who works in the same Call Center as he does. He loves her even after breaking up and is quite frequently shown dreaming about the good and bad times that he spent with her.One of the main reasons for his break-up was that Priyanka's mother did not approve of Shyam as she felt that in order to wed her daughter, Shyam should at least be a team leader. Shyam tries hard to become a team leader , but his current manager Bakshi dissapproves him saying that Shyam is not a go-getter. Shyam feels that Bakshi is very bad person to work under, yet he continues to work since he has very few options. Shyam works with Vroom on a Troubleshooting Website, which he feels he should be able to get the required recognition that makes him eligible for the post of teamleader.Shyam also has a temporary girlfriend Shefali whom he doesn't approve of completely, but still hangs on to go ahead with life. She is a hopelessly romantic girl and quite stereotyped. PriyankaPriyanka is a typical urban girl having a middle-class family background. She loves Shyam, the protagonist of the story, but breaks up due to difference of opinion and also due to her mother's constant disapproval of Shyam. Priyanka is frustrated with her mother and has a difference of opinion on almost everything. Priyanka is a woman who strongly stands against whatever she feels as irrational and wrong.i.e.,a pure form of feminist who can become the president of women's liberation society. There are two incidents that justify her behavior 1) During a date with Shyam, she reprimands an old lady who curses her daughter in law. 2) When she slaps Vroom for abusing Esha . Priyanka later breaks up with Shyam due to his incompetence and "too compromising" attitude. She still continues to work with him ,to see him go-strong one day and when he finally does,she approves him once again. VroomVroom's original name is told to be Varun Malhotra. He is popular with the former due to his fascination for high speed and cars.A media person by heart.He stands for what he feels is right and rebels against whatever he finds unethical. His call centre alias is Victor Mell. He is portrayed as a confused but patriotic person, who is dissatified with himself. Vroom has strong anti-American feelings. He is infatuated towards Esha, but she doesn't approve his relation as she wants to go ahead with career in modeling. Varun worked with Shyam on a Troubleshooting Website and has expectations ofd result from it. EshaEsha's full name is Esha Singh and her Call Center alias is Eliza Singer. She is shown to be a beautiful girl with aspirations for a modelling career.Esha has trouble getting opportunity as she is considered not tall enough to be a good model. Though she had feelings for Vroom , she dissapproved the relationship fearing that he would ditch her. RadhikaRadhika is a married woman trying hard to keep things together at her home.Her husband,with whom she had a love marriage, is often out of station for his work. She has to take care of her ever-whining in-laws and then also do her work in the office. Although this gets too demanding,she never complains as she loves her husband very much.

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