Performance Without Compromise(how Emerson Consistently Achieves Winning Results)
(Charles F. Knight with Davis Dyer)
Everyone, right from the shareholders, stakeholders, Board of Directors, CEO & all the executives & employees want performance viz. success in their endeavour. Success is sweet. There are many varied factors for success, including luck. Many people feel that, when top management takes some key & important steps,success is achieved. When the performance is achieved consistently over a long period, it is worth finding out the causes of success, for emulating by others in the field. This book discusses this very subject in its 9 Chapters, & gives the details of the Management Process adopted at Emerson company, which has been consistently giving very good performance.
Every company or organization has a strategy or plan of action, which needs to be executed with discipline. When it leads to problems in the company, it is not done. This Emerson company is having some values & beliefs, e.g. integrity, consistent high performance, industry leaders, committed organization etc. When targets are fixed, everyone in the organization works, towards the same goal. The company has stressed on six elements, in its so called, management process viz. keeping it simple, commitment to planning, strong system of following up & control, action oriented organization, operational excellence, creating a helpful organization, to enable people to contribute substantially to the organization. This organization claims that, these six elements are, key to its success & that because of these elements, they have been able to get consistent good results, without compromise. Of course, from time to time there have been changes of various types, but all of them have been with the objective of getting the desired results.
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