Harvard Business Reviw O Teams That Succeed- Speeding Up Team Learnng
(Amy Edmonson, Richard Bohmer. and Gary Pisano)
Speeding up team learning -Amy Edmonson, Richard Bohmer. and Gary PisanoHarward Business Review on Teams that SucceedThe challenge of team management these days is not simply to execute existing processes efficiently; it is to implement new processes efficiently and quickly. But adopting new technologies or business processes is highly disruptive regardless of industry.It was found that the most successful teams have leaders who actively managed the group's learning efforts. Teams that most successfully implemented the new technology shared three essential characteristics. They were designed for learning; their leaders framed the challenge so that so that team members were highly motivated to learn; and an environment of psychological safety fostered communication and innovation.Creating a learning system: Success in learning came down to the way teams were put together and how they drew on their experiences. Teams learn more quickly if they are explicitly managed foe leqarning. Team leaders in business tend to be chosen for their technical expertise than for the management skills. Framing the challenge: When discussing the new procedure with team members, the leaders of teams that successfully implemented the new technology characterized adopting it as an organizational challenge rather than a technical one. They emphasized the importance of Creating new ways of working together over simply acquiring new individual skills. It was made lear that this reinvention of working relationships would require the contribution of every team member.Creating an environment of psychological safety: Teams even more than individuals learn through trail and error. Because of many interactions with members, it is very difficult to perform tasks smoothly the first time, despite well-designed training programs and extensive individual preparation. On a team, people risk appearing ignorant or incompetent when they suggest or trying something new. This is particularly true in case of technology implementation. Neutralizing the fear of embarrassments necessary in order to achieve the robust back and forth communication among team members required for real time learning..
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