Resumo de Emotional Intelligence

Premise.
The basic claim is that a leader?s behavior is important along with vision, intelligence and so on. The first part of the book assesses who we are as leaders, what styles we use and how people perceive us. It identifies four behavioral domains- self awareness, self management, social awareness and relationship management. The author claims that successful leaders are very competent in at least two or three.
Points to Consider.
The author makes the case that when leaders drive emotions positively; they bring out everyone?s best. He calls this resonance. When they drive emotions negatively, leaders spawn dissonance. Whether an organization withers or flourishes depends to a remarkable extent on the leaders? effectiveness in this primal emotional dimension. Emotionally Intelligent leaders who use resonance-building leadership styles and create norms of healthy, effective work relationships will release a powerful force. This kind of leader builds positives: they craft a vision with heartfelt passion; they foster an inspiring mission and give people a sense that their work is meaningful. In short, they lead with their emotion and are infectious. He goes on to make the case that making primal leadership work to everyone?s advantage lies in the leadership competencies of emotional intelligence: how leaders handle themselves and their relationships.
How well leaders manage their moods and affect everyone else?s moods becomes not just a private matter but a factor in how well an organization will do.
One of the most interesting parts of the book is the section on ?Making Leaders? where he makes the case that leaders are made and not born. But learning does not take place in formal leadership development programs but rather through real world practice. Another valid entry is that strength overused can become weaknesses. Great leadership comes in knowing when to use what style under what situation.
The author also speaks about the circuitry that runs between the brain?s executive centers in the prefrontal lobes and brain?s limbic areas, which govern feeling, impulses and drives. Skills based in the limbic areas, research shows, are best learned through motivation, extended practice and feedback. They conclude that for the most part, the brain masters the competencies of leadership-everything from self-confidence and emotional self-management to empathy and persuasion- through implicit learning.
Recommendation.
I highly recommend this book to everyone in any management role, aspiring to be managers, irrespective of any area of operation. Initially I was skeptical about the whole idea of emotions and leading as they were very pervasive. Later, I found myself relating the concepts discussed in this book to real world situations.
Rationale.We usually discount the importance of applying emotional intelligence in our interactions, which can certainly affect a team?s willingness to get behind a leader. Without motivation and commitment of the entire team, successes are short-lived and the fruits of such success cannot be reaped. Hence, I recommend this book to bridge up the gap between leadership and emotions

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