Resumo de Internet Banking

Internet Banking is the latest wave in information technology. It is another electronic delivery channel. In simple terms Internet banking means any user with a personal computer and a browser can get connected to his bank?s website to perform any of the virtual banking functions. There is no human operator present in a remote location to respond to his needs such as in telephone banking, in a call centre. The Bank has a centralized database that is web-enabled. All the services that the bank has permitted on the internet are displayed in menu. Any service can be selected and further interaction is dictated by the nature of service.The traditional branch model of bank is now giving place to an alternative delivery channels with ATM network. Once the branch offices of bank are interconnected through terrestrial or satellite links, there would be no physical identity for any branch. It would a borderless entity permitting anytime, anywhere and anyhow banking.The basic goal of banks is to create connectivity between each and every branch of the bank. The network which connects the various locations and gives connectivity to the central office within the organization is called intranet. These networks are limited to organizations for which they are set up. These intranets can be connected to other intranets forming internet.Intranet based online banking service is to aid dissemination and sharing of information in a closed group aiding better and faster flow. Intranet eliminates duplication of databases and inconsistencies thereof. There is centralized data which the users can download and find out what they want. SWIFT is a live example of intranet application. The contribution of Indian banks to SWIFT is negligible.With electronic banking, clients are able to dial into banks and get a host of requests serviced through their desktop computers. For the client, it means direct and immediate access to his account in the bank, without having to physically visit the branch. They can transmit messages, all from their homes or offices. For banks, the administration costs are lesser.The quality, range and price of these electronic services decide a bank?s competitive position in industry. Technology banking helps banks in four major ways: 1) to handle a greatly expanded customer base, 2) to reduce the real cost of handling payments, 3) to liberate banks from the traditional constraints on time and place and 4) to introduce new products and services.

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